Tuesday, September 29, 2009

Set to create significant number of jobs in India

BANGALORE: Just a week after the $3.9-billion Perot Systems buyout by Dell, even bigger a deal has hit market on monday with xerox corporation announcing its acquisiyion of Dallas-based Affiliated Computer Services (ACS), a BPO provider, for $6.4 billion. The deal is expected to create ‘‘significant number’’ of additional jobs in India as cost optimisation is going to be great focus for Xerox. In fact, Xerox expects to achieve annualised cost synergies in the range of $300-$400 million in the first three years by using ACS’ back-office expertise to handle latter’s internal functions.

Aman Mustafa, country manager (India), ACS Global Operations Support, told TOI: ‘‘There will be a greater flow in the back-office work related to document management space. The coming together of Xerox and ACS will throw up significantly higher job opportunities in the country.’’

ACS is a 74,000-people company with global revenues of $6.5 billion. It employs 5,500 people in India across Bangalore, Kochi, Chennai and Noida. ACS will now on be called a Xerox company. Xerox currently has 500 people in the country, mostly in the marketing, sales and support functions.

In a letter addressed to employees, analysts and advisors across the globe, ACS president & CEO Lynn Blodgett said, ‘‘You may know Xerox because of its industry-leading printing technologies, but you may not know that its services expertise is just as strong, generating $3.5 billion in annuity revenues. Together with Xerox, ACS will be able to grow and scale in incredible ways.’’

The combined entity would create a $22-billion global enterprise for document technology and business process management. It will establish a solutions provider that surpasses every competitor and sets a new standard for document technology and BPO management.

Blodgett said, ‘‘We anticipate that this transaction will close in the first quarter of 2010. As we approach that date, I will keep you updated on the integration process.’’

Commenting on the deal, BPO exponent Raman Roy said, ‘‘We are yet to know how big an offshore play it is. However, India is already the largest handler of outsourced digitised data/images, a few trillion every hour. Xerox is a leader in document solutions.’’

POSTED BY : SHUBHAM AGARWAL
PGDM III SEM, 'A'


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